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Customer service & support

Our team provides expert support for all questions relating to your Suter products – from repairs and collection to returns. Fast, straightforward and throughout Switzerland and the Principality of Liechtenstein.

Address

Suter Inox AG
Schachtenstrasse 20
CH-5116 Schinznach-Bad
Switzerland

Customer service

T +41 58 263 64 80
aftersales@suter.ch

Support

T +41 58 263 64 00
suter@suter.ch

Opening hours

Monday to Friday
07:30 - 12:00
13:00 - 17:00

(Variations may occur on public holidays and bridging days)

Service Order

Report repairs or maintenance conveniently using our form. We will carefully and reliably review your request and then contact you promptly to make further arrangements.

 

Service request form

Pickup request

Simply arrange for products or shipments to be collected using our form. Enter your address or a preferred address – we will organise everything else.

 

Form Pickup order

Return Slip

Please use our return delivery note for returns. Fill it out and enclose it with the shipment so that we can process your request correctly.

 

Download Return Slip

Quotation service for custom-made stainless steel products

Exclusively for our trading partners: our sales team will prepare individual quotations for custom-made stainless steel products – tailored precisely to your requirements.

We guarantee fast and reliable processing and look forward to receiving your enquiry on T +41 58 263 64 00 or aftersales@suter.ch.

Do you require assistance?

Our team is happy to help. Send us your enquiry and we will get back to you as soon as possible.

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